Terms & Conditions
If you have booked in advance we always try to get you as close to your requested pitch or location on the campsite as possible, but we cannot guarantee any request. If you camp on one of the 23 pitches with electric hook up it will be assumed that you are using the hook up facility and you will be charged accordingly.
2. Electric Hook Ups
We have 19 pitches with electric hook up points and hard standings plus 4 grass pitches with hook up points. You will need a standard 25 metre hook up cable to connect to our 10 amp supply (see photos below). If you wish to reserve a pitch with hook up we require a non-refundable, non-transferable deposit of £25.00. We do not allow generators.
We accept payments via online banking: please ask for details. We can also accept cheques (plus a surcharge of £0.75 per cheque) if paying more than 14 days in advance of arrival. We do not have facilities to accept credit or debit cards. If paying on arrival we can only accept cash. Please call us to check availability before sending any money. If you would like confirmation of your payment, please provide us with your e-mail address.
4. Cancellation Insurance
For your protection we recommend that you take out a cancellation insurance policy as any monies paid in advance are non-refundable and non-transferable.
5. Arrival & Departure
You are welcome to arrive on site anytime between 12.00pm – 9.00pm, if you wish to arrive outside of these hours please agree this in advance by telephoning us on 01934 835020. Pitches should be vacated by 11.00am. If you would like a later departure time (to 6pm) please agree this with us in advance and we will accommodate you where possible. If you have pre-booked a pitch and have not arrived by 9am on the day following your agreed arrival date and have not contacted us, your booking will be cancelled and the pitch made available.
6. Hirer’s Responsibility
During your stay you are responsible for your pitch and are expected to take all reasonable care of it, leaving it free from rubbish at the end of the hire period.
Please do not pitch on any area of obviously dead or damaged grass. Any item which does not allow light through to the grass can only remain in the same place for a maximum of 7 days eg: a tent, groundsheet, awning, rug/mat, etc - after 7 days it must be moved to a fresh area of grass.
All grey water must be collected and disposed of at the dump station.
The use of the pitch is at the hirer’s risk and we cannot accept responsibility for loss or damage to persons or belongings, nor for loss or damage to any vehicle or its contents. However, we do not seek to exclude or limit liability for negligence.
When connecting to our hook up facilities you must have the correct lead - a standard 25 metre lead which complies with current British standards. Failure to use the correct lead will make you liable for any damage caused.
We reserve the right to remove and dispose of any property which has been left unattended for 48 hours without prior notice.
Please follow the Countryside Code:
We do not allow groups of more than 4 on the campsite without prior agreement. Anyone under the age of 18 must be accompanied by a responsible adult.
8. General Behaviour
Noise nuisance, loud music and offensive language will not be tolerated. If, in our opinion, your behaviour is unacceptable, you will be asked to leave immediately without refund. Please keep noise to a minimum between the hours of 11pm & 8am so as not to disturb others.
Well-behaved dogs on leads are allowed at the campsite and off the lead in our dog exercise area. Dogs are not allowed at the lakeside nor can they be left unattended on the campsite. Owners must supervise their dogs at all times and must clean up after them when they foul.
11. Smoking on the Campsite
If you wish to smoke, please consider non-smokers around you and dispose of cigarette ends responsibly. The café and toilet & shower block are non-smoking areas.
12. Barbecues / Campfires
We allow barbecues but please don’t place them directly on the grass so that it scorches. We do not allow campfires.
Please help us to keep the site tidy by placing your litter in the appropriate bins (at the bin store located in the fishing car park) before you leave. All bulky items such as tents, gazebos, chairs, fishing rods, umbrellas, etc must be taken home or to your nearest recycling centre.
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